Got a question about an order, a product, or skincare advice? We’re here to help.
Email: lovalysbeauty@gmail.com
Response time: 1-2 hours
Send us a message
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Your order number (if you have one)
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The email used at checkout
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A brief description of how we can help
Order & product help
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Order changes or cancellations: Email us as soon as possible with your order number.
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Product recommendations: Tell us your skin type and concerns for tailored suggestions.
Wholesale, partnerships & PR
Interested in stocking Lovalys Beauty or collaborating? Email lovalysbeauty@gmail.com with the subject “Wholesale/PR Inquiry.”
Extra tips
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Check your spam/junk folder for our replies.
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Attach photos or screenshots if something arrived damaged or not as expected.
Thank you for supporting Lovaly! 💖